If you feel you have a fever, or any other cold-like symptom...

Please make sure to contact the facility BEFORE coming to the hospital. To curb the spread of infection, facility visitors with fever, etc. are treated at times and locations separate from the rest of the population.
If possible, please refrain from visiting more than one medical facility while sick.
When coming to the hospital, please make sure you wear a mask and follow proper coughing/sneezing etiquette.

Once you notice you have a fever or other cold-like symptoms...

1. Stop going to school/work, and do not leave your home
2. Keep a written record of your temperature every day

If you have a chronic/underlying medical condition or if you are worried about an illness other than the coronavirus, please contact your family/personal doctor.

Tel: 0120-415-111
An auto-attendant will respond. Press “1” to be directed to “Symptoms, Diagnosis, Evaluations”.
Service hours: 8:30am to 5:00pm (weekdays only)

Tel: 03-6747-8414
Service hours: 24 hours a day, 7 days a week
This call center can provide useful information for several situations: you have a fever and would like to find a nearby medical facility for an evaluation, you would like a consultation to learn more about the coronavirus, you would like to learn more about anti-coronavirus

Tel: 092-285-5890 (Line calls free)
Please call if you are concerned about being infected with COVID-19. Consultation is available in 19 languages. (LINE calls free.)